Our Commitment to Your Privacy
Captured By Yasin Pty Ltd (ABN 78 703 163 535) is committed to protecting the privacy of our clients and website visitors in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we handle personal information across our professional business and consulting services in Melbourne VIC.
What Information We Collect
We may collect the following types of personal information when you engage our services, request a quote, or contact us:
- Your name and business name
- Email address and other contact details you choose to provide
- Details about your business and the services you require
- Correspondence and communications between you and us
- Billing and invoicing information relevant to services provided
We do not collect sensitive information (such as health, racial or religious information) and we do not knowingly collect information from children.
How We Collect Information
Personal information is generally collected directly from you when you complete a form on our website, send us an email, request a quote, or otherwise communicate with us. We may also collect limited technical information such as browser type and pages visited to help us improve the website experience.
Why We Use Your Information
We use personal information to:
- Provide and deliver our business and consulting services
- Prepare quotes and respond to enquiries
- Issue invoices and manage our business records
- Communicate with you about your engagement with us
- Meet our legal, tax and regulatory obligations under Australian law
Disclosure of Your Information
We do not sell or rent your personal information. We may disclose information only where necessary to trusted service providers who assist us in operating our business (such as accounting or IT providers), or where required by law, court order, or a regulator such as the Australian Taxation Office. Any third parties we work with are expected to handle your information with the same care we do.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure. This includes password-protected systems, restricted access on a need-to-know basis, and secure disposal of records when they are no longer required by law.
Access and Correction
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, out of date or incomplete. To make a request, please email us and we will respond within a reasonable timeframe, typically within 30 days.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. You can adjust your browser settings to refuse cookies, though some parts of the website may not function as intended.
Overseas Disclosure
Where practical, we keep your information within Australia. If we use cloud-based services with servers located overseas, we take reasonable steps to ensure those providers comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Complaints and Questions
If you have any questions about this policy or believe we have breached the Australian Privacy Principles, please contact us by email at ceo@capturedbyyasin.online. We take privacy complaints seriously and will investigate and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be published on this page, so we encourage you to review it periodically.